30 Day Return Policy
At FlexRak, we are committed to providing the best modular storage solutions with a focus on customer satisfaction. Our 30-day return policy ensures you shop confidently and have peace of mind.
You can start your return at our Return Center
Here’s what you need to know about our return policy:
- Hassle-Free Returns: If you are not completely satisfied with your FlexRak purchase, you can return it within 30 days of the order shipment date.
- Easy Return Process: Initiate your return through our convenient Return Center, and follow the simple steps provided.
Return process and steps
- New and Unused Condition: Please ensure that the product is in new and unused condition for a smooth return process.
- Wall Panel Considerations: We recommend carefully inspecting the wall panels before returning, as once they are cut or drilled, returns are not accepted.
- Non-Refundable Shipping Charges: Original shipping charges are non-refundable.
- Return Shipping Responsibility: The customer is responsible for all return packaging, shipping charges, and arranging the delivery back to FlexRak.
- Prompt Credit Processing: Once we receive your returned item, please allow up to 10 business days for us to process your refund.
- Utilize Store Credit: Your store credit can be used towards your next purchase of FlexRak products.
Start your return now at our Return Center
We understand the importance of your satisfaction and are here to assist you throughout the return process. Our dedicated customer service team is available to address any questions or concerns you may have. Trust FlexRak for all your storage needs, and experience the difference in quality and service.