Return Center

Welcome to FlexRak's Return Center, designed to offer a seamless and convenient experience for your return needs.

To initiate a return, please fill out the form below and follow the easy steps. Once completed we will be in touch with an approval number and return directions shortly.

First Name (*Required)
Last Name (*Required)
ADDRESS (*Required)
Street Address
Address Line 2
City
State
Zip Code
Country
Email (*Required)
Phone (*Required)
Order Number (*Required)
Date of Purchase (*Required)
Reason for Return (*Required) (include what items and quantity are being returned)
Please be sure to include what items and quantity are being returned.
Ordered Product Photos

RETURN TERMS & CONDITIONS (*Required)

  • Returns must be started within 30 days after the order originally shipped.
  • The product must be in new and unused condition.
  • ALL Wall Panels must be in new and unused condition. Once cut or drilled during installation we cannot accept a return for any reason.
  • Original shipping charges are non-refundable.
  • I am responsible for all return shipping charges, this includes packaging and finding a shipping carrier.

After your return request has been submitted, FlexRak will promptly review it and provide you with an approval number along with detailed instructions on how to proceed with the return shipment. Once we receive the returned item at FlexRak, please allow up to 10 business days for the processing of your refund. Rest assured, we will send you a confirmation email once the process is complete. Thank you for choosing FlexRak for your storage needs.